If needed, learn the difference between WordPress.com and WordPress.org (self-hosted) here.
If Using WordPress.com:
I need your website address/URL (for example http://mywebsite.com). If you didn’t provide it during your booking request, please email it to me now (and state the date you booked so I can match the two).
Please login to your WordPress site and follow these instructions to grant administrator access to the following email address: caro@creativecs.ca.
After doing that, I’ll use my own account and existing password to access the backend of your site and upload themes/plugins. You can revoke my access after I’ve installed your theme.
Make sure you are paying for the “Pro plan” (or else I won’t be able to upload my premium theme to your site). Learn more here.
If Using WordPress.org (Self-Hosted):
Access to WordPress
You’ll need to create a NEW administrator user associated with my email address: caro@creativecs.ca. Consult these instructions, if needed. If you tick the appropriate box, I should automatically receive an email with the password you created for me and the URL where I can access your site.
Access to Hosting
In addition to WordPress access, I will need to access your hosting to upload files via FTP/SFTP and possibly get direct access to your database (if I encounter problems). That last part is tricky to share, so that’s why I request hosting access so I can navigate my way to your MySQL database, if needed. There are two options here, pick the one that makes the most sense for you.
Option A: Hosting Credentials
(easiest + you can modify your password after I’m done)
- Login URL
- Username
- Password (You may want to send that password in a separate email. Just place a “code word” in your email, then re-use that same “code word” as subject line when you send me a second email so I can match the two.)
*** OR ***
Option B: FTP/SFTP + MySQL/phpMyAdmin access
(if technically-inclined)
I need FTP/SFTP access to the ROOT level of your website (where I can see the wp-content/wp-admin/etc. folders for the specific site I’ll be working on).
- FTP/SFTP credentials:
- URL
- Username
- Password
- Type (FTP/SFTP)
- Port (if important)
- Folder (if not obvious)
- MySQL/phpMyAdmin Access:
If all goes well, I shouldn’t need it, but please have those credentials (or your hosting credentials) ready to share in the event I need them on your installation date.
